Contact Us

We're here to help

Have a question, concern, or feedback? Reach out to the Proxima team and we'll get back to you as soon as we can.

Get in Touch

Email

[email protected]

We typically respond within 1–2 business days.

Location

Dangcagan, Bukidnon, Philippines

Common Questions

How do I cancel a booking?

Go to your Bookings page, open the booking, and tap "Cancel Booking". Cancellations before the service begins may be eligible for a platform fee refund to your wallet.

How do I become a service provider?

Register an account, then choose "Service Provider" as your role. Complete your profile, add your services, and you'll be ready to receive bookings.

Is the platform free to use?

Browsing and registering is free. A small platform fee is charged when a customer confirms a booking. This fee supports the platform and helps ensure quality service.

What if I have a dispute with a provider?

Email us at [email protected] with your booking details and a description of the issue. We'll review and respond within 2 business days.